Thursday, March 5, 2020

JM Mini Mart


By: Ltelatk Fritz
Center Director/Certified Small Business Adviser
PALAU SBDC
      What do you do after spending decades working in education? Joshua Darrow had recently retired from the Ministry of Education, after spending many years working as a speech clinician at Special Education. Both Joshua and his wife, Monica Darrow, were contemplating on what to do with their retirement. Sure, they were going to spend more time with their grandchildren and to themselves, but they wanted something more. They wanted to keep busy, stay active, and just enjoy their retirement years.
      Joshua reached out to Palau SBDC to ask about starting a business. While the couple still wanted to do good for the community, they knew they wanted to be their own boss. Do things their way and at a leisure pace. While seeking assistance from SBDC, Joshua was asked to reflect on what he was good at and what he enjoyed doing.
      Joshua liked fishing and even thought about starting a fishing company for his retirement. But during the planning process, Joshua realized that a fishing business required too much time, effort, and money to maintain. He still wanted to enjoy himself. The business advisor asked Joshua to look for a need in his community that could be solved with a business. Meeting that need would still be considered helping others.
      Joshua came up with the idea to start a mom & pop store in their neighborhood. Last minute stuff like ingredients for cooking just steps away from the many homes in Itechetii. The location was also conveniently located next door to an elementary school. The customer base was just the “right size” for a small mom & pop store that Joshua was planning. To be better prepared, Joshua attended several SBDC workshops to build his business skills in managing cash flow and business reporting.
      It has been two years, since JM Mini Mart first opened for business in the tiny cul-de-sac community of Itechetii in Iyebukel hamlet. Since April 2017, Joshua and Monica Darrow take turns running the shop selling canned goods, candy, cold soft drinks, butane, and other common household goods. The couple keep track their inventory and even go shopping together during “down time”.
      Joshua regularly manages the business monthly financial reports using the skills he learned from the workshops and business counseling by SBDC. He still visits the SBDC to get further assistance in growing his small business. But more importantly, Joshua and Monica support each other in the business and listen to the needs (wants) of their customers. They are committed to nurturing their business and maintaining at a level in which they can still enjoy their time and retirement.
      Joshua credited Palau SBDC for assistance in business planning, managing business cash flow, understanding all the costs running the business, and helping him complete his business loan packages.